Healthcare

Digital Transformation of a PE-Backed Healthcare Provider

A leading outpatient provider of post-traumatic injury treatment and rehabilitation, operating 65+ clinics across multiple states. Backed by a major private equity firm with a focus on impact investing.

Duration
Multi-year
ongoing
Team
Product designer
frontend/backend engineers
DevOps
QA
Services
Custom Software Development
Digital Transformation
Data Validation
Tech Stack
Django
HTMX
Tailwind CSS
PostgreSQL (RDS)
AWS ECS/Fargate
Terraform
CircleCI
S3
Redis
Docker
Sentry
Snyk

The Challenge

The Challenge

The company's client-facing portal — a platform that allowed external partners to monitor treatment progress, access records, and manage case documentation — was built on legacy, on-premise infrastructure. Manual data migration, outdated integrations with document management and medical record systems, and no documentation made the platform a growing liability. With PE backing and a strategy to expand through organic growth and acquisitions, the company needed a complete platform rebuild on modern cloud infrastructure.

The Solution

We began with a structured discovery workshop, aligning stakeholders on vision, goals, and user experience. A cross-functional team then rebuilt the platform from scratch.

design_services

Modern application design

intuitive, role-based interface for external partners and internal staff. Streamlined workflows for scheduling, updates, and documentation preparation.
cloud

Cloud-native infrastructure

AWS ECS with Fargate for serverless container orchestration, with separate databases for operational data and sensitive personal information. S3-backed ingestion pipelines integrating multiple source systems.
rule

Automated data validation

validation, cleansing, and transformation to normalize incoming records, producing standardized documentation that meets regulatory and legal requirements. Flexible schema adaptation for future data sources.
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Multi-layered monitoring

Sentry for error reporting, Snyk for vulnerability scanning, static analysis for code quality, and CloudWatch for infrastructure monitoring.
auto_awesome

Workflow automation

real-time alerts on status changes, automated dashboards, documentation package initiation, and secure document management.

Results

open_in_full

Scalable, extensible platform

supporting rapid growth and acquisition integration — the architecture handles multi-location, multi-entity complexity.
fact_check

Standardized, compliance-ready records

via automated data validation and cleansing.
speed

Significant efficiency gains

reducing thousands of hours of manual work for external partners.
security

Improved compliance and security

through multi-layered monitoring and error reporting.
cloud_done

Zero-downtime deployments

with modern CI/CD workflows.
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Strengthened partner relationships

through a best-in-class digital experience.
Why This Matters

When a PE-backed healthcare company needs to scale through acquisitions, legacy technology becomes the bottleneck. The rebuilt platform now supports multi-location, multi-entity complexity — meaning new clinic acquisitions can be integrated without starting over. Thousands of hours of manual work have been eliminated, compliance is automated, and partner relationships are stronger because the digital experience finally matches the quality of care.

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